Last updated: 27/06/2025

At Water Clear Global UK, we are committed to protecting your privacy and handling your personal data with transparency, care, and respect. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website, contacting us, or purchasing our products through a sales representative.

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  1. Who We Are

Water Clear Global UK is the official UK distributor of Rubicon chlorine-free, powder-based water purification solutions. Our website provides information about our products and services and offers a point of contact for commercial and bulk order enquiries.

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  1. Information We Collect

We may collect the following personal information:
• Name, company name and job title.
• Contact information including email address and phone number.
• Billing and shipping addresses.
• Purchase history and order information.
• Any other information you voluntarily provide via email or contact forms.

We do not collect or store any payment details. All payments are processed via direct bank transfer.

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  1. How We Use Your Information

We use your information to:
• Respond to your enquiries.
• Process orders and provide customer support.
• Keep internal records.
• Improve our products, services, and communication.
• Send updates or information if you have opted in to receive them.

We will never sell, distribute, or lease your personal information to third parties unless we are required to do so by law.

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  1. How We Store Your Information

Your information is stored securely and only accessible to authorised team members or sales representatives of Water Clear Global UK. We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

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  1. Cookies

Our website may use cookies to enhance your browsing experience. These are small files placed on your computer to analyse web traffic or remember preferences. You can disable cookies through your browser settings.

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  1. Your Rights

You have the right to:
• Request a copy of the personal data we hold about you.
• Request that we correct or delete your data.
• Withdraw consent for communications at any time.

To do so, please contact us at info@waterclearglobaluk.com.

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  1. Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection of any information you provide to third-party sites.

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  1. Contact

If you have any questions about this policy or your personal information, please contact:

Water Clear Global UK
📧 Email: info@waterclearglobaluk.com
📞 Phone: 01749 595628